Articles in Support Small Business

Support Small Business is more than just a business name. It is a command! Small businesses form the backbone of any society. Yet, statistics reveal that most small business experience challenges to the extent of failure.

This is a business dedicated to helping small business owners grow their businesses by providing business and online marketing expertise, guidance, support and online visibility.

We focus primarily on small businesses seeking to grow their businesses with the latest online marketing strategies as well as business process re-engineering.

Our services include coaching, consulting and training services where small business owners can learn about online marketing and general business management best practices. We are known for our 'Show and Tell' content marketing and 'Show and Sell' lead generation programs. Enquire here for more information

Support Small Business was founded by Tilly Davies, known in the South African business community for her successes in IT, Call Centres, Customer Services and Online Marketing endeavours.

The Secret of Social Media is in the List


Social Media Management, no matter what channel you use, can be overwhelming and confusing.... Read full article

A Different View on Content Marketing


We think about writing content as a skill that only known authors possess. We might even limit ourselves in believing that an in-depth knowledge of the subject matter is required. ... Read full article

Why SEO for SME’s is the only way


There are four questions any SME business owner should ask to fully understand how SEO is the alpha and omega of digital marketing. ... Read full article

Business Success Lies in the Eyes of the Customer


Sales start with Service, but Service starts with Sales!... Read full article

LinkedIn is the Best Online Lead Generator Available


Every organization tends to have its own definition of how to identify a good lead. According to Marketo a lead is “a qualified prospect that is starting to exhibit buying behaviour”... Read full article

Is CEM the New Improved CRM?


Remember great relationships must start somewhere, and positive experiences are necessary, not only as a first step but as an on-going strategy.... Read full article

The challenges of the Small Business owner


Support Small Business is more than just a business name. It is a command! Small businesses form the backbone of any society. Yet, statistics reveal that most small businesses experience challenges to the extent of failure... Read full article

Your own business – was the grass greener on the other side?


Many eager individuals start a business with an idea to create something lasting or more beneficial than what corporate employment can offer. ... Read full article

The number one regret of a dying business


Bronnie Ware, an Australian nurse, spent several years working caring for patients in the last 12 weeks of their lives. She recorded their dying epiphanies in a blog called Inspiration and Chai. ... Read full article

Did the Internet change the way we sell?


As a customer service specialist, I have been saying for years that “Service starts within Sales and Sales starts within Services” This is, however, applicable to the sales techniques we have been taught for years... Read full article